To support delivery of our Services, Jezzam Ltd ("Jezzam") may engage and use data processors ("Sub-processors") with access to certain personal information. This page provides important information about the identity, location and role of each Sub-processor we use.
Terms used on this page, but not explicitly defined, have the meaning outlined in our Terms & Conditions and the Data Processing Addendum. If you are a Jezzanm customer and wish to opt-in and sign our additional Data Processing Addendum (DPA), please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..
The information shared here is for educational purposes to demonstrate how Jezzam uses and engages with third-party systems, specifically which providers we use as part of delivering Jezzam Services to you. It should not be interpreted as offering any additional rights or binding agreements.
What is a sub-processor?
A sub-processor is a third party data processor engaged by Jezzam who has or potentially will have access to or process Service Data (which may contain Personal Data). Jezzam engages different types of sub-processors to perform various functions as explained in the tables below.
How do we protect your information?
We take the privacy and security of your personal data seriously and have processes in place to ensure this information is shared securely and only when necessary. For more details see jezzam.com/privacy.
Sub-processors
To give you a better understanding of how the services provided by the sub-processor we use have access to your information, we've separated them into relevant sections.
Infrastructure Sub-processors
Jezzam uses the following organisations to store/host/collect Personal Data, or provide other infrastructure services that help with delivery of Jezzam Services:
| Entity Name | Purpose | Entity Country |
|---|---|---|
| Amazon Web Services, Inc. | Cloud Service Provider | Ireland; United States |
| Redhat (Openshift) | Cloud Service Provider | Ireland; United States |
Service Specific Sub-processors
Jezzam works with other third-parties to provide specific functions or features within Jezzam's Services. These providers will have access to relevant personal information (both in an identifiable and anonymous manner) in order to provide their relevant functions. The use of information is limited to the specific purposes we've detailed below:
| Entity Name | Purpose | Entity Country |
|---|---|---|
| Wildbit LLC (Postmark) | Cloud-based Transactional Email Services | United States |
| Mailgun Technologies, Inc. | Cloud-based Transactional Email Services | United States |
| MailerLite | Cloud-based Email Notification Services | Lithuania |
| Freshworks Inc (FreshDesk) | Cloud-based Customer Support Services | India |
| Freshworks Inc (FreshChat) | Cloud-based Customer Support Services | India |
| Freshworks Inc (FreshMarketer) | Cloud-based Customer Journey Analytics, Screen Recording and Monitoring | India |
| Stripe, Inc; Stripe Payments Europe, Ltd; Stripe Payments Australia Pty. Ltd | Cloud-based Billing Services | United States; Ireland; Australia |
| Google, Inc | Cloud-based User Analytics Services | United States |
| Heap, Inc | Cloud-based User Analytics Services | United States |
| Woopra, Inc | Cloud-based User Analytics Services | United States |
Add-on Integration Sub-processors
The following sub-processors are third-parties that we offer optional integrations with. Relevant customer data and personal information will be shared with these services as part of delivering the wider Jezzam Services. These third-parties are engaged directly by you, the Jezzam Site Account holder. You can enable or disable these features in your account at any time:
| Entity Name | Purpose | Entity Country |
|---|---|---|
| Stripe, Inc; Stripe Payments Europe, Ltd; Stripe Payments Australia Pty. Ltd | Cloud-based Payment Services | United States; Ireland; Australia |
| PayPal, Inc; PayPal (Europe) Ltd | Cloud-based Payment Services | United States, United Kingdom |
| Shuttle Global Ltd | Cloud-based Payment Services | United Kingdom |
Content Delivery Channels
Jezzam uses certain providers to assist and support operations under the Services. These providers do not have direct access to data that you have shared with us, but we may collect personal information you have shared with us via these services, as part of delivering the wider Jezzam Service:
| Entity Name | Purpose | Entity Country |
|---|---|---|
| JustHostMe Ltd | Cloud-based Web Hosting Services | United Kingdom |
| Cloud-based Social Network | United States | |
| Cloud-based Social Network | United States |
Changes and updates
As Jezzam grows and evolves, the third-parties and subprocessors that we engage with may also change over time. We will provide Jezzam Site Account owners with notice of any changes by sending a notification to the registered email address, along with posting any changes here.