1. About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

2. How and why we use cookies

As is the case for most transactional websites, cookies are essential to the operation of our website, products and services. We use them, for example, to remember that you've logged in, to save your preferences and to better understand how our services are used. We do not store any easily identifiable personal information in the cookies we use.

Ultimately we use cookies to help us improve our services and provide you with the best experience we can.

More details of our cookie use can be found below.

3. Our cookies

We use both session and persistent cookies on our website.

The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

(a) we use JSESSIONID to track visitor information and for security authentication;

(b) we use jezzam.gbx, jezzam.site, jezzam.browser, jezzam.locw and jezzam.error to improve the website's usability;

4. Analytics cookies

We use Google Analytics and Heap to analyse the use of our website. These analytics service providers generate statistical and other information about website use by means of cookies. The information generated relating to our website and services is used to create reports about the use of those services.

Our analytics service provider's privacy policies are available at:

5. Third party cookies

Our website also uses third party cookies. Details of the third party cookies used by our website are set out below:

(b) we use cookieconsent_status to provide cookie consent functionality;

6. Blocking cookies

Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies by visiting the Help portion of your browser's toolbar.

Please note, if you block cookies, you will not be able to use all the features of our website, products or services.

7. Deleting cookies

Browsers allow you to delete cookies usually by visiting the Help portion of your browser's toolbar.

Deleting cookies may have a negative impact on the usability of our website, products and services.

7. Contact us

If you have any questions about our use of cookies, please contact us.