Customer login for appointment bookings

Offer your customers their own login for self-service simplicity

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Customer booking made simple

Jezzam gives your customers the ability to create their own User Profile. The user profile page is like a personal booking account, making managing and viewing all their bookings a breeze.

With just a few clicks, they can organise and oversee their appointments, saving precious time and effort. It's the ultimate way to make booking easy and user-friendly.

  • Easy management
  • Time-saving
  • User-friendly
  • Quick access

Self-service convenience

Jezzam's user profiles grant your customers the freedom to log in and update personal details autonomously. This nifty self-service feature side-steps the need for constant customer support interactions, saving you time and keeping your information up to date.

With Jezzam's user profiles, customers can update their details like name and email address themselves. It's the epitome of customer autonomy and convenience.

  • Self-service updates
  • Customer autonomy
  • High convenience
  • Reduces support needs

Secure experience

Beyond mere convenience, user profile pages augment customer security. The ability to alter passwords and enable two-factor authentication instills confidence and provides peace of mind in a world where security matters.

Instant updates

Stay current effortlessly. Whenever customers update their details such as email address in their user profile, the changes are reflected instantly on the business side, instantly reducing the risk of outdated information.

Personalised portal

User profiles serve as personal booking hubs, adding a dash of personalisation to the whole booking experience. This feature provides your customer with autonomy and control, helping to make them feel valued and considered.

Fast-forward bookings

No need for repetitive information input. Once logged in, the user profile auto-populates customer details, making the booking process faster and smoother.

It's speed and convenience redefined in a top-tier booking experience.

  • Auto-populated details
  • Quick bookings
  • Customer convenience
  • Smooth process

Customer empowerment

Offering your customers their own login allows them to take charge of their booking experience and puts them in the driving seat of their online relationship with you.

This sense of empowerment has a ripple effect, improving customer satisfaction, bolstering loyalty and generating positive word-of-mouth.

  • Customer empowerment
  • Enhanced satisfaction
  • Increased loyalty
  • Positive referrals

FAQ

How do I activate customer logins for my customers?

Customer logins via Jezzam's User profile feature are available as standard so there is nothing to activate!


Your customers can simple register for a Jezzam User Profile during their first booking or at any time after that. Once they have registered they simply log in to view their User Profile page to manage their details or their bookings.

Do customer logins have any additional costs?

Nope! Customer logins using Jezzam's User profile feature are included for every user so there is no cost to you or your customers.

How do customers change their password?

To change a password in a User Profile:

  1. Log into your User Profile at https://app.jezzam.com/user
  2. Go to the "Password & Security" tab
  3. Enter your old password
  4. Now enter your new password
  5. Confirm your new password
  6. Click "Save"

If you've forgotten your password you can use Jezzam's password reset feature.

How do my customers switch on two-factor authentication?

Jezzam offers two-factor authentication (2FA) as standard on all User Profiles and it's a great way to help make a User Profile even more secure.


For more information on this feature please see our handy help guide.

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