Multiple bookings. One checkout.
Let customers make multiple bookings for appointments, classes, events, courses or workshops, check the details and complete one checkout. Jezzam keeps the order together without muddling the individual bookings.
Four bookings shouldn't mean four checkouts
People don't always want one neat, isolated appointment. They might need four different dates. They might want a morning workshop and an afternoon class. They might be organising activities for the family while the diary is open in front of them.
Making them repeat the form, payment and confirmation process each time creates needless faff. With Jezzam, they can keep adding bookings and check out when they're ready.
- Choose one booking or several
- Review everything in one basket
- Add, amend or remove a booking before checkout
- Make one online payment for the bookings that need paying for straight away
- Receive one order email covering the whole order
Basket
Holds everything the customer selects before checkout.
Order
Groups everything the customer confirms at checkout.
Booking
Keeps details for each appointment, class or event.
Pick. Add. Review. Done.
- Pick - choose an appointment or a place on an event, class, course or workshop.
- Add - check out or go back and add something else.
- Review - see dates, times, places and prices together.
- Done - complete checkout and receive one order summary.
That smoother journey matters. Fewer repeated forms and payment steps mean less friction and fewer reasons to give up halfway through. It makes booking easier for customers, which means fewer abandoned checkouts and more completed bookings for you.
One order. Separate bookings.
The order gives everyone the overview. The individual bookings keep the detail.
Each booking retains its own date, time, status, payment details and workflow.
If one appointment needs moving or one class place needs cancelling, you can deal with that booking on its own. Simple.
More people? Still one checkout.
Customers don’t need to complete a separate checkout every time they book for someone else.
For appointments, they add each person’s booking to the basket as they go. For an event or class, they simply choose how many places they need.
An appointment for you, another for your child and two places on Saturday’s workshop. One basket. One clear summary. One checkout.
When one person is booking for others, [Attendee Management](/features/attendee-management/) helps you collect the right details for everyone coming.
Mixed bookings without mixed-up payments
Not every booking in a basket follows the same rules. One might need paying for now, another might be free, while another is paid later, pencilled in or confirmed only after approval.
Jezzam keeps the payment and status of each booking separate. At checkout, it collects only what is due now, without forcing the customer to place several orders.
One clear checkout for them. A clear view of what’s paid, outstanding or awaiting action for you.
Easy to find. Easy to manage.
Customers have a straightforward way to check their latest booking details online. Those with a User Profile look up their bookings and orders.
Guest bookers follow the “View your booking” or “View your order” link in their confirmation email, then enter a one-time code sent to their email address to open the details securely.
Behind the scenes, the customer’s Orders tab keeps the order, its bookings, payment position and totals together. Need to move, cancel or update one booking? Open it and deal with it without disturbing the rest.
No hunting through unrelated confirmations. No losing sight of what’s paid, what’s changed or what still needs attention.
See the journey
Watch a customer add several bookings, review the basket and complete one checkout.
Common questions
Can customers still make a single booking?
Yes. They can make one booking and check out as usual. Jezzam creates an order whether it contains one booking or several.
Can different booking types share a basket?
Yes. If your account is configured to allow it, a basket can include appointments, services, events, classes, courses or workshops.
Can free and paid bookings be ordered together?
Yes. One order can contain pay-now, pay-later and free bookings. Jezzam collects the amount due online at checkout.
Can one booking be changed on its own?
Yes. An order groups bookings together, but each booking remains separate and manageable.
Is the basket the same as the number-of-places option?
No. The number-of-places option reserves several places on one event or class. The basket holds one or more bookings before checkout.
Need a hand?
- Understanding bookings, orders and baskets in Jezzam
- How customers make multiple bookings using the basket
- How to view and manage customer orders in the admin panel
- How order-based emails work in Jezzam
- How customers view their bookings and orders in User Profile
- How to view bookings and orders without a User Profile
Sign up for your FREE 30-day trial today!
Be up and running in minutes with Jezzam’s online booking software.
- No credit card required
- Free support
- No obligation or long term contracts
- 100% money back guarantee