In this video, you'll see how Jezzam helps with managing customer information – giving you instant access to key customer details linked to your bookings.
In this video, you'll see how Jezzam helps you manage customer information – giving you instant access to key details linked to your bookings.
Managing customer information is essential when running a booking-based business. Jezzam makes it easy to collect, view and update customer details automatically – with no extra admin.
Whenever someone books an appointment, event or class online, Jezzam creates a customer record behind the scenes. This record includes contact details, booking history and any preferences or form responses from the booking process.
Because Jezzam keeps this information connected to your booking system, it’s always available when you need it – whether you’re providing support, following up with a customer or handling repeat bookings.
Why managing customer information matters
Good customer information is more than just contact details – it supports your entire booking workflow.
With Jezzam, you can:
- Track past and upcoming bookings
- Understand customer behaviour
- Offer a more personal service
- Respond quickly to changes or cancellations
- Save time with repeat customers
- Keep everything organised and up to date
Jezzam also helps you stay compliant with data collection practices. Whether you're asking for basic contact details or more in-depth information, Jezzam makes it simple to manage everything securely and responsibly. This builds trust with your customers and helps you stay on the right side of data regulations.
If your business offers appointments, classes or events, having quick access to accurate customer information helps you stay responsive, professional and efficient.
More in the Getting Started series
This video is part of the Getting Started series – designed to help you get the most out of your online booking system.
Explore related topics:
- Getting Started: Services & Appointments
- Appointment and Service Scheduling
- Customising your email messages
Need help?
Visit the Support Centre or contact us if you need help with managing customer information or setting up your booking system.